DELIVERY INFORMATION

Shipping:

All parcels are prepared and shipped by Colway International and delivered to you within 4-5 days from processing date. It may happen that there is a delay in shipping due to unforeseen circumstances so please allow up to 10 business days for parcel to reach you.

Processing:

  • All orders will be processed every day up to 22:00. Any orders made after that time will be processed following day.
  • Any orders made over the weekend will be processed on Monday by 22:00.

Carrier:

  • Parcels are sent via tracked service from main Colway International warehouse (Poland) and will be delivered by Parcel Force.
  • There will be time that we will use other couriers like MyHermes or Royal Mail to post the parcels to you.
  • The tracking is available upon request.

Regulations and Contact:

We strictly follow Distant Selling Regulations and as Colway International Online we take full responsibility of the parcel until it reaches your doorstep. Any queries regarding parcel will be dealt by our office so please do not hesitate to contact us with any questions.

Email: office@colwayinternational.online

Returns:

Please visit our returns policy – here.

Colway Shipping
24hrs tracked
Parcel Force and royal Mail