General FAQ

No. We offer either Guest Checkout or Account Creation and we strongly recommend the latter.

We accept all major credit and debit cards as well as international bank transfers.

We offer 2 payment methods:

Widely known Paypal Payment Gateway and UK payment provider “Take Payments” (formerly knows as Payzone).

Most orders are are dispatched from main logistics warehouse in Poland where they come to our sorting office for inspection and UK dispatch. We usually allow up to 7-14 working days for delivery.

Yes. Tracking from UK sorting warehouse to your home address is provided automatically. Tracking between main logistics warehouse to our sorting warehouse can be provided upon request.

Yes we do. Please see our Special Offers section.

Yes. Our site is secured and verified by Trusted Sites security software that monitors our website at all times.

Newsletter is an email that we sent periodically about our activity. They may cover subjects such as information about products, health and skin care guides, articles and special offers.

Products FAQ

Our collagen is a fish collagen in single and triple helix formula – for more information please refer to this article – “New Generation of Collagens”

All the time. To maintain a healthy and fresh looking skin, collagen products should be used all the time.

Yes you can. However, the loss of collagen progresses with age and wrinkles and skin imperfections can return.

Yes you can. However, the effect will not be as desirable and allergic reactions may occur due to chemical ingredients in other products.

You do not need to, but for faster and better results, it is recommended to use supplements. Collagen also is found in our  Vitamin C and ColamiD supplements that we recommend to use along with external application products.

Because it is natural. Chemical components cause slow collagen collapse.

Yes. Depending on your needs, choose the right collagen type from Colway International. Please refer to the product descriptions here.

No.

Yes it is. Colway has patented the production method of collagen and it is not used anywhere in the world.